National Student Financial Aid Scheme Administrator, Mr Freeman Nomvalo assigned staff to urgently address concerns around the outstanding payments for private student accommodation.
This comes after he received complaints regarding alleged outstanding payments for private student accommodation.
“The Administrator has also been made aware that in some areas, the landlords have allegedly locked-out students. Given the gravity of this situation, the Administrator has assigned NSFAS staff to urgently attend to these matters. We anticipate that these should be resolved during the course of the month of May 2024,” said NSFAS in a statement
To ensure that the issues do not further disrupt teaching and learning, the Administrator has urged the affected landlords to cooperate with the established NSFAS process to address all concerns.
Nomvalo said a dedicated email address has been established to process all disputes or concerns from landlords.
All disputes and concerns regarding alleged outstanding payments for private student accommodation must be deposited on this email address NSFASAccomProv@nsfas.org.za not later than the 10th of May 2024.
“All landlords are encouraged to deposit their disputes or concerns only in so far as outstanding payments are concerned,” Nomvalo said.
The Administrator apologised to all affected institutions, including students and landlords, and committed to a speedy resolution.
“We are committed to working with all the stakeholders to find workable solutions for the betterment of the post school education and training system,” Nomvalo said.